FAQs

  • What’s the difference between the new Butcher’s range and the old?

    We’ve worked hard to keep the same great recipes in our most popular ranges – it’s the same delicious food for dog’s, but a brand new look.

    Where we’ve changed our recipes, we’ve tried to make them more natural for dogs. For example, in our foil tray products we have added essential oils – omega 3&6 – to promote a healthy immune system.  Also we have added liver in some recipes  – natures natural multivitamin.

    In our steam cooked cans, we have used a natural gel, so the recipes are completely free from all artificials.

  • Where can I buy your new products?

    Our delicious cans and trays are available in all good retailers and pet specialists.  Please have a look at our where to buy page for specific information on where to buy our products.

  • Can I recycle your packaging?

    We are very proud to say that our Butcher’s packaging is recyclable!  We’ve changed the way we package our food in cans as our first step towards a better, plastic-free future.  Our cardboard can multipacks are the first of their kind in the pet care market to be manufactured in the UK, and could save up to 92 tonnes of plastic wrap per year.  That’s equivalent to 4.2 million plastic bottles!  And that’s just the beginning…cans are infinitely recyclable unlike plastic – so they could end up as another can or a pen!

    Added to that, our foil trays are 100% recyclable and currently 400g trays film is the only part that is not currently recyclable; we are working to make these 100% in the near future.

  • Where is your food made?

    All our food is made in our own factory in Crick, Northamptonshire, right in the heart of England – and has been for thirty years. We buy ingredients from local suppliers as much as we can.

  • Why should I feed my dog wet food?

    A dog’s digestive system is built for meat – it’s what they naturally thrive on. Meat provides all the essential proteins, vitamins, minerals and fat a healthy dog needs, as well as water, which is good for hydration. It’s packed full of the goodness which keeps coats healthy, eyes bright and boundless energy.

  • What’s fresh in your recipes?

    We use fresh meat and vegetables as much as possible. Using fresh ingredients means we can control what goes into our food – if the ingredients don’t meet our high standards, we don’t use them. We receive up to 8 lorry loads of fresh ingredients every day from local producers, many from just half an hour away, so they really are fresh!

  • How are your recipes cooked?

    All of our can and trays are individually sealed and gently steam-cooked in their own airtight packaging.

  • If your recipes are 55% meat, what else is in them?

    Since our products have a high meat content, they contain a lot of water too – all meat is naturally made up mostly of water! It makes it more succulent, juicy and naturally appetising, and it’s a good source of hydration for dogs. Our recipes are also packed full of extra vitamins, minerals and nutritious jelly or gravy. We add water in the form of jelly to protect the meat in the cooking process.

  • What ingredients do you use in your recipes?

    The meat we use in our recipes is especially nutritious. It’s mostly offal – organ meats that are especially tasty for dogs, packed with protein, vitamins, and minerals. All our ingredients are naturally tasty, so our products don’t need any artificial flavours, and we use fresh ingredients as much as possible. We always keep control over what goes into our food – if the ingredients don’t meet our high standards, we don’t use them.

  • Where can I get specific allergen advice?

    If you need specific allergen advice, please get in touch with our consumer team, help@butchersdogfood.co.uk

    We always aim to respond within 48 hours, but please allow us up to five working days.

  • Do you have qualified butchers and nutritionists working at Butcher’s?

    Funnily enough, our founder Graham Baker isn’t a baker at all. He studied hard, qualified as a butcher, and recently won an industry award. We’re also supported by a wealth of knowledge from other long-standing qualified butchers and nutritionists within our business – some of them have been with us for over 30 years.

  • When feeding my dog wet food only, what can I do for their teeth?

    Our food is classed as a complete food because it includes all the vitamins and minerals for a happy, healthy dog – including teeth! That means there’s no need to give your dog anything extra for their teeth unless you really want to.

  • My local supermarket doesn’t stock your recipes any more

    We supply all major supermarkets with many of our recipes, as well as lots of independent supermarkets and pet food stores. However, it’s ultimately up to them to decide how many stores to stock them in.

  • Do you use farmed animals to make your food for dogs?

    We believe there’s nothing better for your dog than nature’s most nourishing food. That’s why we source our ingredients from British and Irish farmers, and prepare our meals right here in the heart of England with natural ingredients from suppliers we know and trust.

  • What is crude fibre?

    Crude fibre doesn’t sound too nice, but it’s just a technical term for exactly the same type of fibre you’d find in breakfast cereals or vegetables.

  • Wet food can be more expensive than dry food

    Meat is the food dogs like best, and which is most nutritious for them. As we all know, it’s also usually the most expensive part of any meal and for dogs it’s no different – we think it’s worth it, though, to give your dog the diet they need to stay fit and healthy. A lot of people feed their dog a mix of wet and dry food, so the tastiness of meat can be easily added to a dry meal.

  • What are the advantages of wholegrain or grain free food?

    The choice is entirely yours! If your dog has an allergy to grain, we’d recommend our grain-free range, but there are benefits to a wholegrain diet – wholegrain is a slow-release energy source and is gentle on tummies.

  • Where do you buy your ingredients from?

    Many of our suppliers are local, family-run businesses who we’ve worked with for in some cases over 15 years and we keep a close eye on what goes into our recipes – if the ingredients don’t meet our high standards, we don’t use them.

  • What is L-carnitine?

    L-carnitine is really important to keep your dog bouncing and lively. It makes sure that fatty acids are transported to cells, so they can be burned to produce energy.

  • What is crude ash?

    We don’t put any ash in your dog’s food! Crude ash is just a technical term for all the goodness from minerals and bone content, so it’s part of what makes our recipes so nutritious. On average, Butcher’s products contain 2-4% crude ash, which is typical for all wet dog food.

  • Do your products contain soy or wheat gluten?

    All our products are free of soy and wheat gluten.

  • Do your recipes contain salt?

    The vast majority of our recipes have no added salt – the salt they contain is all naturally occurring.

  • Is the meat in your recipes traceable?

    We can trace all our ingredients back to their source.

  • Can I freeze your food for dogs?

    Yes, but please make sure that it’s thawed out and back at room temperature before feeding it to your pet.

Need to ask a question?

Contact us here

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